Your local council usually cannot manage your Universal Credit claim, which is handled by the Department for Work and Pensions (DWP). Contact the DWP through your Universal Credit online journal or by calling the Universal Credit helpline about your claim, payments or appointments. Your council may help with Council Tax Support, housing advice, homelessness prevention and local welfare assistance, so contact its benefits or housing team for those issues. Find the correct council through GOV.UK, and check its website for local contact details and eligibility rules.