Yes. Citizens Advice offers free, confidential Help to Claim support, which can explain the process, check what information you need and help you prepare an application. Support may continue through your first payment, although the service and contact details depend on where you live in the UK. Citizens Advice cannot decide whether you qualify or how much you receive; those decisions are made by the Department for Work and Pensions or the relevant authority. You can also check the latest guidance on GOV.UK.