Online PIP services vary across the UK and may not be available for every claim or claimant. In England and Wales, check the GOV.UK PIP online service for guidance and the correct contact details if you cannot sign in, upload information or report a change. In Northern Ireland, use the relevant nidirect PIP service, while in Scotland you should contact Social Security Scotland about Adult Disability Payment. Avoid creating a duplicate claim, and contact the relevant department directly if you are unsure what to do.