A family member who needs help with rent will normally need to make their own Housing Benefit claim, unless you are formally appointed to act for them because they cannot manage their affairs. Housing Benefit is usually claimed from the local council, and working-age tenants may instead need to claim Universal Credit for housing costs. If the rent is paid to a relative, the council will examine whether the tenancy is genuine and commercial; extra restrictions can apply where the landlord lives in the same home. Check with the relevant council or GOV.UK for the circumstances and evidence required.