Your council will usually ask for bank details so it can pay Housing Benefit into your account, but the exact process varies between councils. In some circumstances, payments may be made directly to your landlord or another arrangement may be available, particularly if you have difficulty managing rent payments. If you do not have a bank account, tell the council when you apply and ask what alternatives it offers. Check your council’s Housing Benefit guidance on GOV.UK or contact its benefits team for the requirements that apply to your claim.