Council Tax Support is administered by your local council, so check its website or contact the benefits team to see whether online claim tracking is available. You may need your application reference number, National Insurance number or other identifying details; the council can tell you if evidence is missing and how long decisions are currently taking. Eligibility and the amount of help depend on your council’s scheme, income, savings, household and circumstances, so use the council’s calculator or guidance rather than assuming you qualify. Keep paying your Council Tax unless the council confirms a different arrangement, and check your bill when a decision is made.