Your council should send a decision explaining why your Council Tax Reduction application was refused and what you must pay. Check the letter for the deadline and process for requesting a review or appeal, as these rules and timescales vary between councils. Continue paying your council tax, or contact the council promptly if you cannot afford the instalments, because missed payments could lead to recovery action. You can also reapply if your circumstances change, and should check your council’s website or GOV.UK for the correct next steps.