Council Tax Reduction claims are handled by your local council, so tracking methods vary. Check your application confirmation for an online tracking link or contact the council’s benefits team using the details on its website or your Council Tax bill. Have your claim reference, National Insurance number and application date ready, and ask whether they need any further evidence. Until a decision is made, continue checking your Council Tax account and contact the council promptly if you receive a reminder or believe your award should be backdated.