Citizens Advice can explain how Council Tax Reduction works, help you understand your council’s scheme and support you with an application. Eligibility and the amount available depend on your income, savings, household circumstances and the rules set by your local council. Apply through your council’s official website or contact its benefits team, and provide evidence such as payslips, benefit letters and rent details if requested. If your application is refused or the award seems wrong, Citizens Advice can help you understand the decision and possible review or appeal options.